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More big cities make wi-fi free for travelers
Hoteliers: If you rely on revenue from Internet fees, you need to know about the article that Travel Weekly just published. Travel Weekly’s Danny King reported that a growing number of large cities are...
View ArticleEight key strategies for climbing TripAdvisor rankings
By Daniel Edward Craig In researching ReviewPro’s Climbing TripAdvisor’s Popularity Index webinar last month, I asked a range of hoteliers how they achieved – and maintain – top-10 rankings. Their...
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Free Webinar: Earn Five-star Reviews with Remarkable Service
As more travelers turn to review sites to research trips and share experiences, positive reviews have become essential to a hotel’s success. And nothing influences review sentiment quite like guest...
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New Cornell Research: ReviewPro’s GRI is Leading Indicator of Hotel Revenue &...
Previewing a study to be published later this summer, Chris Anderson of Cornell University unveiled more research linking ReviewPro’s Global Review Index (GRI) to the financial performance of hotels in...
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Free webinar: 8 Best Hotel Practices – Guest Satisfaction 101
Customer satisfaction is the driving force behind the success of every business. Happy customers spend more money, come back, help spread the word and foster pride in the workplace. Register...
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What is Guest Intelligence? What Your Hotel Needs to Know
As a hotelier, you work hard to juggle multiple departments and concerns at any given moment. From reservations to check-ins, housekeeping, revenue management and the well being of guests, you are...
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Hotel Cleanliness In A Post COVID-19 World
In another of our ReviewPro ‘Hotelier Talks’ we focused on cleanliness. We wanted to understand if there are any government guidelines in place and how hotels are benchmarking from those guidelines....
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HSMAI: Hotel revenue pros to mingle with digital marketers in Berlin
On Oct. 9, hospitality executives will descend on Berlin for the HSMAI Digital Marketing and Revenue Management conference. Given new advances in technology that invite greater collaboration between...
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